Refund Policy – Mubashar Traders

At Mubashar Traders, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be issued for telecommunications and communication-related services.

1. Service Payments

Payments made for services, consultations, or telecommunications-related activities are considered final once the service has been delivered or activated.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • Duplicate payment made by the customer

  • Service could not be provided due to business-related issues

  • Incorrect billing or charging errors

  • Approved cancellation before service activation or completion

3. Non-Refundable Situations

Refunds will generally not be issued in the following cases:

  • Change of mind after service delivery

  • Customer failure to provide required information

  • Delays caused by third-party service providers or network conditions

  • Partial use of completed services

  • Services already activated, delivered, or completed

4. Refund Request Process

Customers requesting a refund should contact Mubashar Traders with:

  • Full name

  • Payment details or proof of payment

  • Reason for refund request

  • Contact information

Refund requests can be submitted through:

Phone: 0349-5011639
Email: mubasharaziz.ch786@gmail.com

5. Refund Processing Time

Approved refunds may take 7–14 business days to process, depending on the payment method and financial institution involved.

6. Cancellation Policy

Customers may request cancellation of services before activation or completion. Cancellation approval will depend on the service status and applicable charges.

7. Policy Updates

Mubashar Traders reserves the right to modify or update this Refund Policy at any time without prior notice. Updated policies become effective immediately upon publication or communication.